My daughter bought me a wig for my birthday and they took so long to ship it. I called several tines and they said it would be there soon. When i finally got the wig there was no combs and there were straps that werent completely finished. My daughter work overtime to...Read more
my daughter ordered me a wig because I was recovering from cancer. she worked really hard for the money to get one of their wigs. Their wigs are so expensive you think they would give you good service. they took forever to call back. They didn't send the wig until two...Read more
Twice I've ordered from Ruth's beauty shop and received unacceptable service. They don't respond to emails or phone calls. They won't send your product or refund your money. They'll reply months later apologizing still without sending the product and still without...Read more
I purchased a unit on Sep 20, 2016 tried to expedite the unit was told they only expedite clearance units so I was sent a unit that was longer in length but it started to shed so i returned the unit still no response no exchange no refund nothing the women seems to be...Read more
WARNING!!! do never ever purchase anything from Ruth's beauty shop!! I placed an order on 7/22/16 which I never received. It was a custom order costing 426$US, order N 6869. I waited 6 weeks and still had not received an update order status or shipping information. I...Read more
Short Review on June 09, 2016
See review in picture! I posted this negative review, or at least I tried to, and lo and behold, they took all reviews down off their site. Probably getting a bunch of negative reviews and couldnt continue to hide them so they just don't allow any reviews anymore. How not transparent of them.
I ordered a full lace wig (about my 10th purchase) from Ruth's Beauty Shop on 7/21/15. I waited a week and still had not received an updated order status or shipping information. I contacted the company on 7/29/15 and was told it would ship that day. However, it never...Read more
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